Heating & Cooling Services in Bountiful, UT

Just wanted to let everyone know the experience I received from Craig's Services in Bountiful UT. I don't think a more trust worthy and reputable HVAC company exists. They have continually and consistently gone above and beyond my expectations. Their responsiveness is immediate, thier solutions are reliable and thier professionalism is second to none. I had a 16 year old HVAC system that was running on life support (some off brand cheap furnance and a/c). It rapidly started to develop some significant reliablity issues, Craig's services was able to keep it running until we could adequately plan for a furnance and a/c replacement. Once we decided to replace it, they helped us decide on what the best replacement options were. That decision was not easy with many questions on our side and several in person meetings to discuss and plan our replacement. I'm sure they were tired of getting continual questions from us, but this was a significant home improvement and financial decision for us. Once the new system arrived, it was installed and functional the same day. Several minor issues after the installation were addressed immediately. We also discovered that our old system had a very large crack in the heat exchanger potentially causing carbon monoxide poisioning in our home. That explains some of the popping and cracking we heard each morning from our old system. I could go on and on about warranty, rebates, financing optoins etc etc but this review is already too long. If you need **ANYTHING** HVAC related the first people I would call is Craig's Services.

Gas bill extremely high. Wanted to see if we had any leaks

Gary was on time, professional and fixed our issues!

I’m thrilled shocked and marveled at the quality of work I have received. I had an experience with a Google owned company on a holiday. I called. Received a call back and scheduled an appointment to replace a 3 yr old thermostat. They have my business for life.

Gary & Josh & Team were all awesome. These guys know their business. Excellent communication. Saved our Christmas holiday. Thanks guys,

Great negotiation for a new furnace and AC unit. Gary did a great job during the installation and answered a lot of my questions. A few months later I called for a maintenance issue I was having, so Gary came out same day I called, and troubleshot the problem quickly.

Gary came out late on Thanksgiving and got our furnace working.. He came within a half hour of my call and explained the different things going on and fixed the problem and also gave me some long term options to replace the furnace if it becomes necessary. I was so grateful someone would come at 9pm on Thanksgiving to help us out!

We rely and trust this company! Brayden and Gary were so polite and professional and they fixed our heater quickly. We would recommend their services to anyone we know!